Paul Davis provides continuing education to insurance and other professionals. The property damage restoration industry is complex and ever-changing. It is important to stay current with this industry’s knowledge and trends. The Paul Davis CE program exceeds expectations and standards. Approved instructors are dynamic, enthusiastic, and passionate about course topics. The program has been designed to provide insurance agents and adjusters with up-to-date and relevant information. All continuing education classes are approved for credit according to state rules and guidelines.
UPCOMING CLASSES:
*Dealing with Claims #72396 8:30 a.m. until 11:30 a.m.
*Hoarding & the Insurance Industry #71363 12:30 p.m. until 2:30 pm
*Fire! #69327 2:30 p.m. until 3:30 p.m.
When: November 8, 2017 (Wednesday)
Where: 1919 W. Stadium Blvd, Ann Arbor, MI (Ann Arbor Board of Realtors Training Room)
Contact Michelle at 734-930-0303 or email: mmilliken@pauldavis.com for more information or questions and registration form is below.
Registration begins at 8:00 a.m. for the 8:30 am class. Lunch is from 11:30 to 12:30 (whether you are attending one or both courses – please join us for lunch!
Class Information:
8:30 – 11:30 Dealing with Claims #72396: 3 credits – The class begins with discussion of pre-claim activities such as coverage issues, dissemination of information, risk inspections, policy audit and reserves. Common policy language is covered and definitions discussed along with responsibilities being assigned. The steps involved in driving a successful claim to closure, as well as getting an unsuccessful claim back on the right path are previewed for both the property and casualty segments of the insurance industry. Claims jargon such as RCV, ACV, ITV and more is clarified and methodology for discovery is covered. Obligation roles and documentation are covered for both the insurance representative and the policy holder. The class ends with worst case scenarios being brought to light and best practices for moving forward fairly should a claim become a combative situation.
12:30 – 2:30 Hoarding & The Insurance Industry #71363: 2 credits Purpose of this class is to gain an understanding of hoarding, and its role within the claim process. The course will define hoarding and how it affects all of us, from Insurance professionals to emergency personnel. We will end with a case study to analyze hoarding as a possible “disorder” and how it affects Insurance as a whole.
2:30 – 3:30 Fire! #69327 – 1 credit – Upon completion of this seminar, the attendee will understand the issues relating to fire and smoke losses, technical issues of the restoration process, and procedural expectations of restoration contractors. Including a review of the anatomy of fire and smoke as well as cleaning procedures and equipment overviews. Seminar will conclude with discussion of odor mitigation and removal with sections concerning personal protective equipment and odor removal versus cover methodology.